If you are not satisfied with your purchase, you can return your order free of charge within 14 days from the date of the first delivery attempt. In this case, you have the option to choose between a refund, a size change, a product change, or a credit balance for future purchases, valid for the next 12 months.<\/p>
RESTRICTIONS<\/strong><\/p> Product returns are accepted only if the products being returned are in excellent condition, clean, and have not been washed or worn.<\/p> Returns are not accepted on custom-made products.<\/p> REFUND<\/strong><\/p> If for any reason you wish to have your money refunded, please complete the REFUND field in the RETURN FORM and once the products have been returned we will be able to refund your money within 2-5 business days\u2026\u2026\u2026\u2026\u2026\u2026\u2026..<\/p> PRODUCT CHANGE<\/strong><\/p> It is possible to replace the products with any available product you wish without additional financial burden within 14 days of the initial receipt of the order. In this case, fill in the RETURN FORM in the PRODUCT CHANGE field and contact us to reserve the new product until the receipt of the returned product. Changes made in the atelier must be accompanied by the PRODUCT CHANGE card and the proof of purchase.<\/p> ISSUANCE OF CREDIT BALANCE<\/strong><\/p> If you wish, you have the option to issue a credit balance and make future purchases which will be valid for the next 12 months from the date of return of the product.<\/p>